Where are my items?

Please visit https://detocx.com/apps/trackingmore and enter your order number to get details

Do you offer free shipping?

Yes we do, for orders over fifty you automatically qualify for free shipping and at check out you wont be charged any shipping fees.

Where do you ship?

Currently UK and coming soon to anywhere in Europe then Australia/New Zealand and the US/Canada

Do you offer returns?

Yes if you find you did not enjoy the product then we offer a no quibbles return

How long does shipping take?

Most orders are fufilled in five or less working days depending on the carrier

Is the product Vegan?

Yes we are 100% vegan, 100% natural. Free from Soy, Additives, Diary, Gluten, GMO, Preservatives, Fillers, Artificial Sweetners.

Is the product free of Allergens?

No known allergens. However do note manufactured in a facilty that handles tree nuts, peanuts, sesame seeds, soya, diary, eggs, cereals. Strict cross contaminations procedures are in place.

Does product contain caffeine?

We dont add caffiene however Cacao does contain naturally occuring caffiene.

Do we offer Subscribtion?

Yes you can subscribe to recieving the product every 2 weeks or every 4 weeks. If you prefer a different frequency contact us.

How does one one subscribe?

On the product page (You will find this on the main page further down) you will see an option to subscribe or one off purchase

Why subscribe?

You get free shipping, a 15% discount and hassle free ordering that comes to your door every 2 or 4 weeks

Can I cancel anytime?

Yes there is no commitment after the second month, cancel anytime, hassle free, or pause / delay or change your frequency.

What is your return policy?

We offer a no quibles returns policy. If you are not happy then please return the item within 14 days of delivery and we will rightfully offer a full refund. If its something we could have done better than please share so we can improve for the community. Do note return shipping cost is not covered by our returns policy.

How long do returns take?

Once we recieve the item back we will initiate returns within 48 hours of recieving the item.

What other products do you do?

Currently we have the cocoa based blend. Over the coming months we will be adding more blends and other products based on feedback from customers.

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